Privacy policy.

London Corporate Wellness Ltd (“LCW”)

1. Who We Are

London Corporate Wellness Ltd (“LCW”, “we”, “our”, “us”) provides corporate wellness services to businesses and their employees, including wellbeing assessments, workshops, talks, coaching, and access to our digital app.

We are committed to protecting your personal data and respecting your privacy.

2. Information We Collect

We may collect and process the following personal data:

  • Business contacts: name, email address, phone number, job title, company name, LinkedIn profile (if you connect with us).

  • Employees using our services: name, email address, company details, and wellbeing-related preferences (e.g., which talks or app features you engage with).

  • Website and app users: IP address, cookies, and analytics data to improve our services.

  • Marketing leads: details provided via forms (e.g., LinkedIn lead gen forms, website sign-ups, event registrations).

We do not collect special category (sensitive) health data unless it is voluntarily provided to us by you during coaching or wellbeing assessments — and even then, only with your explicit consent.

3. How We Use Your Information

We process your personal data to:

  • Provide corporate wellness services under our agreements with businesses.

  • Deliver access to our wellbeing app and digital content.

  • Send newsletters, updates, and event invitations (where you have opted in).

  • Manage bookings for talks, workshops, and coaching sessions.

  • Respond to enquiries and provide customer support.

  • Analyse usage to improve our services.

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contractual necessity – to deliver services you or your employer have requested.

  • Legitimate interests – to communicate with business contacts, improve our services, and grow our business.

  • Consent – for marketing emails, newsletters, and sensitive wellbeing information.

  • Legal obligation – where we are required to retain data (e.g., tax purposes).

5. How We Share Your Information

We do not sell your personal data.
We may share your data with:

  • Trusted service providers (e.g., app platform Everfit, Mighty Networks, marketing tools such as Canva/Zencastr).

  • Wellness experts and coaches delivering LCW services.

  • Legal or regulatory authorities where required by law.

All third parties are required to keep your data secure and process it only for the purposes agreed with LCW.

6. Data Retention

  • Business contact details: retained for as long as there is an ongoing relationship or potential for collaboration.

  • Employee user accounts: deleted within 6 months of termination of the employer’s contract unless otherwise requested.

  • Marketing lists: retained until you unsubscribe.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Object to or restrict processing.

  • Withdraw consent (for marketing or sensitive data).

  • Data portability (receive your data in a structured format).

To exercise these rights, contact us at london.corporate.wellness@gmail.com

8. Cookies & Analytics

Our website and app may use cookies and analytics tools to understand usage and improve functionality. You can manage cookies through your browser settings.

9. International Transfers

Some of our service providers (e.g., cloud platforms) may process data outside the UK/EEA. Where this happens, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

London Corporate Wellness Ltd
Email: london.corporate.wellness@gmail.com

If you are not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.